What We Do

Built to Keep Your Practice Running

Three service lines. One standard. Your equipment stays operational, calibrated, and ready for every patient.

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Ophthalmology exam suite
Stop Problems Before They Start

Preventative Maintenance

Reactive repair costs more than prevention. Scheduled maintenance contracts keep every instrument calibrated, compliant, and documented before anything fails. Your practice keeps moving. Your records stay clean. No surprises.

Full-system diagnostic testing
OEM-specification calibration
Manufacturer compliance documentation
Depot service with tracked intake
Loaner equipment during service
Insured, secure transport and handling
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Technician performing on-site repair
We Come to You

Field Service & Repair

When equipment fails mid-appointment, your patients cannot wait for depot turnaround. MERG's field technicians dispatch directly to your practice, fully equipped for on-site diagnostics and same-day resolution. The goal is always one visit.

On-site diagnostics and repair
New equipment installation
System decommission and transport
Hardware and electronics testing
Optical and imaging system repair
Priority urgent response
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Autorefractor eye examination
Specialist Knowledge. Not Generalist Guesswork.

Biomedical Repairs

Biomedical devices fail in ways a general technician cannot diagnose. MERG's OEM-trained engineers cover the full clinical spectrum, from specialized ophthalmology platforms to dialysis and surgical support systems, with the diagnostic depth your facility actually needs.

Ophthalmology platforms and slit lamps
Dialysis equipment
Patient monitors and vital signs devices
Surgical lighting systems
Autoclaves and sterilization equipment
Diagnostic and imaging instruments
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Plan Ahead.

Equipment does not last forever. With the right plan, you will always know what is coming and when to act.

1
Equipment Audit
We document every instrument, age, and condition.
2
Lifecycle Forecast
We project replacement and maintenance timelines.
3
Capital Planning
You budget confidently. No surprise failures.
Know What Is Coming

Asset Lifecycle Management

Most practices spend more money maintaining aging equipment than they realize. MERG's lifecycle planning gives you a clear picture of every instrument, its remaining usefulness, and when to act. No surprise failures. No emergency budget decisions. Just a plan you can actually follow.

  • Complete equipment inventory and condition audit
  • End-of-life timeline and replacement planning
  • Capital expenditure forecasting
  • Trade-in and resale coordination
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Instruments We Service

If it's in your practice, we service it

MERG technicians are trained on the complete range of instruments found in ophthalmology, optometry, and biomedical clinical environments. Not most of them. All of them.

Ophthalmology
  • Slit Lamps
  • OCT (Optical Coherence Tomography)
  • Surgical Microscopes
  • Visual Field Analyzers
  • Fundus Cameras
  • Laser Systems
  • Surgical Chairs & Tables
  • Exam Lanes
Optometry
  • Phoropters (Manual & Digital)
  • Autorefractors / Keratometers
  • Lensometers
  • Tonometers
  • Retinal Imaging Systems
  • Corneal Topographers
  • Exam Chairs & Stands
  • Trial Lens Sets
Biomedical
  • Patient Monitors
  • Surgical Lighting Systems
  • Autoclaves & Sterilizers
  • Dialysis Equipment
  • Infusion Pumps
  • Diagnostic Instruments
  • Defibrillators
  • General Biomedical Devices
Facilities Management
One Number for Everything

Facilities Management

Most practices juggle four or five vendors just to keep a building functional. MERG facilities management gives you one trusted point of contact for HVAC, plumbing, electrical, remodeling, and ongoing maintenance. Your building stays safe, functional, and patient-ready. Your team stays focused on care.

  • HVAC Services
  • Plumbing Services
  • Electrical Services
  • Remodeling & Renovations
  • General Repairs & Maintenance
  • Preventative Maintenance Plans
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Your Next Step

Schedule your service. We handle the rest.

Request a service call, start a maintenance contract, or ask about available equipment. Charles responds personally within one business day.